Terms

Terms


Scents from Norra Norrland AB, with 556889-3571 and address Skyttelgatan 1, 94134 Piteå, is responsible for purchases made on this site. By ordering any of our products, you agree to these terms.

By placing an order on NorraNorrland.com you guarantee that you are at least 18 years of age or have parental consent to buy from us. All personal information you give us or that we receive will be handled by Scents from Norra Norrland AB as responsible for personal data. Events outside Scents from Norra Norrland AB's control must be considered force majeure. The price that applies applies at the time you place your order.

Shipping costs and payment fees are reported before confirming your purchase. Card information is transmitted via secure SSL encryption and is not stored. Please note that local charges may apply. Scents from Norra Norrland AB reserves the right to change all information without prior notice. We ship your goods with these logistics companies; PostNord. Costs associated with shipping are stated in connection with the purchase. If you as a customer want to hire another shipping company, please contact@norranorrland.com for information on delivery times and costs.

This page contains conditions. Please read these terms carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms. By placing an order on NorraNorrland.com you are guaranteeing that you are at least 18 years old (or have parents' permission to purchase from us) and accepts these terms and conditions that apply to all orders placed or to be placed at Scents from Norra Norrland AB for the sale and delivery of some products. None of these conditions affect your statutory rights. No other terms or amendments to the rules and conditions shall be binding and must be agreed in writing signed by us.


Delivery

Usually, the item will be shipped from us within 2 business days of receiving the order. If the item is not in stock this is our routine: We will contact the customer as soon as we can for information on when the product can be delivered


Personal Information

All personal information you give us or that we receive will be handled by Scents from Norra Norrland AB as responsible for personal data. The personal information you provide will be used to secure the deliveries to you, the credit rating, to provide offers and information about our range to you. You have the right to inspect the information that is available about you. You are always entitled to request that Scents from Norra Norrland Ab delete or correct any information that is available about you. By accepting the terms, you agree to the above.


FORCE MAJEURE

Events outside Scents from Norra Norrland Ab's control, which could not reasonably be foreseen, should be considered force majeure, which means that Scents from Norra Norrland AB is released from obligations to fulfill signed agreements. Examples of such incidents are government action or omission, new or changed legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of supplies from subcontractors. Force majeure also includes authorities' decisions that negatively affect the market and products, such as restrictions, warnings, prohibitions, etc.

Payment

All goods remain Scents from Norra Norrland AB property until full payment is made. The price that applies is that the set at the time you place your order. Shipping costs and payment fees are reported before confirming your purchase. If you are under 18 years of age, you must have parental consent to purchase from NorraNorrland.com.

When you shop with us, the payment is processed by Mondido Payments AB, which is a Swedish secure electronic payment solution for e-commerce. Card information is always sent encrypted using SSL / TLS. All card information is stored in accordance with the card network regulations regarding PCI DSS, Level 1.

All transfers made through NorraNorrland.com are handled and transacted through third party dedicated gateways to guarantee your protection.

All prices are stated in Swedish kronor and contain value added tax and other fees. The total cost of the purchase will be clearly stated before final order and will include all costs associated with the purchase, including any postage and shipping costs.

 Cancellation

If you wish to cancel an item: To cancel an item that is paid but still sent please contact contact@norranorrland.com

Local taxes

Please note that local taxes (VAT, customs duties) may apply, depending on your region and local customs fees. These fees are at the customer's own expense.

's cookies

NorraNorrland.com uses cookies under the new Electronic Communications Act, which came into force on July 25, 2003. A cookie is a small text file stored on your computer that contains information that helps the site identify and track visitors.

More information

Scents from Norra Norrland AB reserves the right to change all information, including but not limited to prices, technical specifications, purchase terms and product offers without prior notice. In the event of a product being sold out, Scents from Norra Norrland AB has the right to cancel the order and refund any amounts paid in the best way.

Complaints and right of return

If there is a defect in the item, you should notify us in writing of the defect within a reasonable time after discovering it. We will then inform you on how to proceed (the rules on complaints are in the Consumer Purchases Act). An item returned must be in unbroken packaging.

The right of return applies for 14 days from the receipt of the goods as a buyer, in accordance with the law on distance contracts and agreements outside business premises (SFS 2005: 59). If you wish to undo the purchase and return the item in substantially unchanged condition and unpacked packaging, you will be refunded the purchase price for the item, including shipping costs. Return rights apply only to unused products in unbroken packaging.

Shipping

Check the delivery so that it matches the order. If you notice any damage to the product, we want you to contact us as soon as possible. Please contact us before returning product or order. The customer pays the return shipping. We will replace the product with a new product if the product is damaged or incorrect at delivery. All inquiries: contact@NorraNorrland.com